This information is standard to all of caterings and applies to everyone unless otherwise determined.
Chili O’Brien’s is bound to and will honor all services, products and agreements listed to the best of our abilities.
Customer is responsible for full payment of this contract the day of the event.
An 18% fee will be added to your total cost and include: set up, delivery and gratuity.
Travel fees will apply for any mileage over 25 miles outside of the Helena area. Mileage charge is $.55 per mile. Staff travel fee is $15.00 per hour. Both the fees apply to round-trip travel. Minimum orders do apply for extended travel. Please inquire.
Customer is responsible for providing Chili O’Brien’s Catering with final guest count and linen count via phone one week prior to the event. This allows us adequate time to order the necessary groceries and rental items to accommodate your event. It also gives us time to schedule the necessary staffing. There are no exceptions to this deadline. You will be billed for for the final guest count you provide.
Chili O’Brien’s Catering requires a 25% deposit, which is non-refundable. This deposit is due to Chili O’Brien’s Catering within 30 days from the date of this contract.
Chili O’Brien’s requires complete payment for your event on the date of the catering. Please have a contact person available that will greet our staff upon their arrival to coordinate set up, make the final payment and help with any other details that may arise.
A cancellation of your event 48 hours prior to your event will be charged 25% of the total cost of your event. The total cost includes the 18% set up and delivery charge and any rental items you ordered.
A cancellation of your event less than 48 hours prior to your event will be charged the full amount of the catering. This full amount will include the total cost of the food you ordered, along with the 18% service charge that includes set up and delivery, any rental items, etc.
Do not hesitate to call if you have any questions. We look forward to helping create a fun and enjoyable experience.